About memberships

  • Can I skip my membership delivery for a month?

    You may skip a monthly box online through your membership portal. This will skip the delivery for that month when done during the allotted time frame. Here's how: Login to your account Select Experiences Scroll down to the monthly experience Select Skip The box will be skipped for that month so ...
  • Can I swap my monthly box for something different?

    You may swap your monthly box for one of the other available options online through your membership portal. This will swap the current box of produce for that month with a different available option. Here's how: Login to your account Select Experiences Scroll down to the monthly offer Select Swa...
  • Do memberships auto renew?

    Yes, memberships are continuous and automatically renew unless you cancel your membership. When you register for a membership, you agree that unless you cancel your membership, your membership will automatically renew at the end of each billing date. If your credit or debit card cannot be immedi...
  • How do I cancel my membership?

    Memberships may be canceled at any time. They will take effect at the end of your billing date. Here's how to cancel: Login to your account Select My Account Select Membership Select Cancel Cancellations must be effected prior to the billing date of the Membership renewal. For Monthly Membershi...
  • How do I change my Membership shipping address?

    The shipping address in your FruitStand membership account will be the destination to which we ship all delicious produce! Here's how to update your shipping address: Login to your FruitStand membership account Select the My Account option on the top right side of the control panel Select Shipp...
  • How do I change the email address on my membership account?

    The email address on your FruitStand membership account doubles as your login. To update your email address on your membership account, you'll first want to login to your account here: https://membership.fruitstand.com/users/sign_in Once you've logged in: Select My Account from the top right ...
  • How do I find my next renewal date?

    To find your Membership plan renewal date, follow these steps: Login to your FruitStand Membership Portal Select Membership from the top right Locate the Next Renewal Date
  • How do I get my 15% off discount as a Member?

    Members save 15% on all FruitStand harvest offerings. To get the discount, please make sure to always click through to the offer from within your FruitStand account and the coupon will be automatically applied at checkout. If you forget to do this, customer support cannot add the 15% at a later...
  • How do I login to my FruitStand Membership account?

    Account Login To login to your FruitStand Membership account, visit the link below: https://membership.fruitstand.com/login Forgot your password? If you have misplaced your login details, please go here: https://membership.fruitstand.com/users/password/new
  • How to gift a membership

    You're so awesome and kind! Here's how to gift a delicious FruitStand membership: Visit FruitStand.com Select the Gift tab Proceed to sign up At this point, you'll be guided through the Membership Gifting sign-up process. Sign up process Just enter your information along with the receiver's in...
  • I forgot my membership password!

    All good! We've got you covered. Visit this page to reset your password: https://membership.fruitstand.com/users/password/new
  • What if my last box is set to ship after my membership period ends?

    Your membership guarantees you a certain amount of shipments, depending on the plan you choose: Monthly - 1 Box Quarterly - 3 Boxes Yearly - 12 Boxes What does this mean? You will receive this amount of boxes even if your account technically cancels before that last box is shipped.
  • When will my item ship?

    Curated Experiences for active members may typically ship mid to late month, based on seasonality. Please note that this can change at any time. When your item is ready to ship, you will receive an email notification. Stay tuned!
  • Where can I see what item I'm going to get in my monthly membership box?

    The FruitStand Membership Club provides you with access to seasonal, specialty, unusual, and unique produce that you can't just pick up at your local grocery store. Due to the fact that we work with Mother Nature, the monthly boxes will be shared only during the month it will arrive. This means w...