My tracking says "Pending" or "Failed"

If you are expecting a package from us and upon checking your FedEx tracking, come to find that it says "Pending" or "Failed", please understand that there is prolonged severe weather across the U.S. causing delays including the ability to pick up and deliver in certain cities.

To learn more about this service alert and when you can expect your package, please visit:

https://www.fedex.com/en-us/service-alerts.html#weather

While FruitStand cannot control the weather, we still stand behind your satisfaction of the product you ordered. If questions or concerns come up, please contact our customer support team.

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